License monitoring

License expiration monitoring ¶

When the license expires the IDVoice Server stops functioning. You can monitor the license's expiration date with Prometheus and set up alerting, so you can request the additional license in advance.

With the Prometheus you can setup Alertmanager, which can send notifications to email, Slack, Telegram and other destinations.

Configure Prometheus¶

IDVoice Server provides the /metrics endpoint for the Prometheus to scrape. One of the metrics is idvoicecc_license_remaining_days, it's a number of days left in the active license:

# HELP idvoicecc_license_remaining_days Days before the license expiration date
# TYPE idvoicecc_license_remaining_days gauge
idvoice_license_remaining_days{application="Call Center SDK Server",} 29.0

When this value becomes zero, the license expires.

To scrape the metrics from the Server put these lines into your prometheus.yml file:

scrape_configs:
  - job_name: idvoicecc
    scrape_interval: 1h
    static_configs:
      - targets: ["localhost:8080"]

This will instruct Prometheus to collect metrics every hour. You can check the current value via the Prometheus's expression browser. Navigate to http://localhost:9090 and query for the idvoicecc_license_remaining_days metric in the "Graphs" page:

To configure alerts create this prometheus.rules.yml file:

groups:
  - name: idvoicecc
    rules:
      - alert: IDVoiceCcLicenseIsAboutToExpire
        expr: idvoicecc_license_remaining_days < 30
        annotations:
          summary: "License for IDVoice CC will expire in {{ $value }} days"

It instructs Prometheus to start an alert where there is only one month left before the license expiration. Put it next to prometheus.yml, which should also be updated to pick up the rules' file:

rule_files:
  - prometheus.rules.yml

Now you can see the alert in the "Alerts" page:

It will be in the "Firing" state when the license is about to expire.

alerting:
  alertmanagers:
    - static_configs:
        - targets:
            - localhost:9093

rule_files:
  - prometheus-cc.rules.yml

scrape_configs:
  - job_name: idvoicecc
    scrape_interval: 1h
    static_configs:
      - targets: ["localhost:8080"]

groups:
  - name: idvoicecc
    rules:
      - alert: IDVoiceCcLicenseIsAboutToExpire
        expr: idvoicecc_license_remaining_days < 30
        annotations:
          summary: "License for IDVoice CC will expire in {{ $value }} days"

License expiration countdown warning ¶

Once the license bundled with the Docker image is close to its expiration date, the server starts logging warnings on each API request, like this:

2023-07-25T14:22:13.442Z  INFO 70535 --- [           main] o.s.b.w.embedded.tomcat.TomcatWebServer  : Tomcat started on port(s): 8080 (http) with context path ''
2023-07-25T14:22:13.453Z  INFO 70535 --- [           main] net.idrnd.voicesdk.server.Application    : Started Application in 8.125 seconds (process running for 8.52)
2023-07-25T14:22:13.941Z  INFO 70535 --- [nio-8080-exec-1] o.a.c.c.C.[Tomcat].[localhost].[/]       : Initializing Spring DispatcherServlet 'dispatcherServlet'
2023-07-25T14:22:13.941Z  INFO 70535 --- [nio-8080-exec-1] o.s.web.servlet.DispatcherServlet        : Initializing Servlet 'dispatcherServlet'
2023-07-25T14:22:13.942Z  INFO 70535 --- [nio-8080-exec-1] o.s.web.servlet.DispatcherServlet        : Completed initialization in 1 ms
2023-07-25T14:22:13.966Z  WARN 70535 --- [nio-8080-exec-1] i.v.s.w.LicenseWarningRequestInterceptor : THE LICENSE EXPIRES IN 59 DAYS (ON 2023-09-23)

By default, the countdown period starts 30 days before the license expiration date. You can override the period duration using the IDVOICE_CC_SERVER_LICENSE_EXPIRATION_COUNTDOWN_DAYS environment variable.